Privacy Policy

CoChat ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI chatbot service.

1. Information We Collect

Account Information

When you sign in with Google OAuth, we collect your Google profile information, including your name, email address, and profile picture. This information is used to create and manage your CoChat account.

User Content

We collect the content you provide to train your AI chatbot, including:

• Text content you submit for training
• URLs you provide for content extraction
• Profile information for your public page
• Customization settings for your AI twin

Chat Logs

We collect and store chat conversations between users and AI twins. This includes messages sent to public AI profiles and may be used to improve our services.

Usage Data

We automatically collect certain information when you access our service, including your IP address, browser type, device information, and usage patterns.

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Create and manage your account
• Train and operate your personalized AI chatbot
• Enable public profile pages and AI twin interactions
• Respond to your inquiries and provide customer support
• Send you service-related communications
• Monitor and analyze usage trends and preferences
• Detect, prevent, and address technical issues or abuse

3. Data Storage and Security

Your data is stored on Cloudflare infrastructure, which provides enterprise-grade security and global distribution. We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

While we strive to protect your information, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security.

4. Third-Party Services

Google OAuth

We use Google OAuth for authentication. When you sign in with Google, you are subject to Google's Privacy Policy. We only receive the profile information you authorize us to access.

AI Providers

We use third-party AI services to power our chatbot functionality. Your training content and chat interactions may be processed by these providers to generate responses. We select providers with strong privacy practices and data protection measures.

Cloudflare

We use Cloudflare for hosting, content delivery, and security services. Your data may be processed by Cloudflare in accordance with their privacy policy.

5. Data Sharing

We do not sell your personal information. We may share your information in the following circumstances:

• With your consent or at your direction
• With service providers who assist in operating our service
• To comply with legal obligations or respond to lawful requests
• To protect our rights, privacy, safety, or property
• In connection with a merger, acquisition, or sale of assets

Public profile pages and AI twin interactions are visible to anyone with the link. Only make public what you are comfortable sharing.

6. Your Rights

You have the right to:

• Access and receive a copy of your personal data
• Request correction of inaccurate information
• Request deletion of your account and associated data
• Export your data in a portable format
• Withdraw consent for data processing
• Object to certain processing activities

To exercise these rights, please contact us using the information provided below. We will respond to your request within a reasonable timeframe.

7. Cookies and Tracking

We use cookies and similar technologies to:

• Maintain your session and authentication state
• Remember your preferences and settings
• Analyze how our service is used
• Provide security features

You can control cookies through your browser settings. Disabling cookies may affect the functionality of our service.

8. Children's Privacy

CoChat is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately. If we discover that we have collected personal information from a child under 13, we will take steps to delete that information promptly.

9. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you services. We may retain certain information as required by law or for legitimate business purposes. When you delete your account, we will delete or anonymize your personal information, except where retention is required by law.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that are different from the laws of your country. We take appropriate safeguards to ensure that your personal information remains protected.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically for any changes.

12. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

Email: privacy@cochat.ai